How do I apply for an apartment at {{ community.name }}
Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
Does your community require renters' insurance?
No, {{ community.name }} does not require residents to carry renters’ insurance.
How much is the security deposit?
{{ community.name }} offers a $250 non-refundable deposit waiver fee or a $600 refundable security deposit.
What is the application process and how long does it take?
Prospective residents must complete an online application and pay the application and administrative fees. Application decisions at {{ community.name }} are typically returned within one to two business days.
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
What amenities are available at {{ community.name }}?
{{ community.name }} offers a variety of amenities, such as: a State-of-the-Art Fitness Center, Saltwater Swimming Pool, easy access to freeways and shopping, Washer and Dryer in home, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Are the apartments furnished, unfurnished, or both?
All apartment homes at {{ community.name }} are unfurnished.
Do you offer in-unit laundry, on-site laundry, or both?
Every apartment at {{ community.name }} includes a full-size washer and dryer.
How are packages delivered at your property?
Packages at {{ community.name }} are delivered directly to the apartment or placed in the on-site package locker. Packages are not accepted at the leasing office.
What floor plans are offered at {{ community.name }}?
We offer one, two, and three-bedroom apartment homes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> or <a href="/community_tour/" class="faq-link">Community Tour</a> pages.
Where is {{ community.name }} located?
We’re located at <a href="https://www.google.com/maps/search/?api=1&query=7700+Aspen+Lodge+Way%2C+Chattanooga%2C+TN+37421" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of {{ community.city }}. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
Is there access to public transportation?
Yes—our location offers convenient access to nearby public transportation or major roadways.
What schools are your property zoned for?
{{ community.name }} is zoned for East Brainerd Elementary School, East Hamilton Middle School, and East Hamilton High School.
What shopping centers and/or grocery stores are nearby?
Residents of {{ community.name }} are conveniently located near Hamilton Place Mall, Trader Joe’s, Whole Foods, and Publix.
What restaurants are close to your property?
Nearby dining options include The Cheesecake Factory, Cheddar’s, Olive Garden, Outback Steakhouse, Chili’s, Cava, Red Robin, and Bonefish Grill.
What local attractions are nearby?
{{ community.name }} is located approximately twelve miles from Downtown Chattanooga, the University of Tennessee at Chattanooga, Chattanooga State, the Tennessee Aquarium, and the Riverwalk.
When is rent due each month?
Rent is due on the 1st of each month and considered late after the 5th.
What happens if a resident needs to break their lease early?
Residents at {{ community.name }} must provide a 60-day written notice and pay a lease termination fee equal to two months’ rent.
Which utility company provides service for your property?
Electric service at {{ community.name }} is provided by EPB.
Which internet or cable companies serve your property?
{{ community.name }} is serviced by EPB and Xfinity for internet and cable services.
What should new residents expect on move-in day?
On move-in day at {{ community.name }}, residents will review their lease, sign required paperwork in the office, receive their apartment keys, obtain information about community amenities, and be issued a fob for gate and pool access.
What is your move-out process?
Residents must submit a 60-day written notice, schedule a pre–move-out walkthrough with staff, and return all keys, parking permits, and fobs upon move-out.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="javascript:void(0);" onclick="event.preventDefault(); knockDoorway.openContact();" class="faq-link">contact page</a>, or stop by our leasing office during business hours:
Mon- Fri: 9:00 AM-6:00 PM
Sat: 10:00 AM-4:00 PM
Sun: Closed
Do you offer virtual tours?
No, virtual tours are not available.
Do you offer self-guided tours?
Yes, self-guided tours are available.
